Processing and estimated delivery
- Order processing: 1–2 business days.
- US domestic shipping: 4–5 business days after carrier handoff.
- International shipping: 7–14 business days after carrier handoff.
Transit estimates are in addition to processing time. Estimated total time is 5–7 business days for US orders and 8–16 business days for international orders. Estimates are not guaranteed delivery dates. Carrier delays, holidays, severe weather, and international customs clearance can affect arrival.
All Blue Stars orders ship from our US warehouse at 9850 W 59th Pl, Arvada, CO 80004, United States. International shipping is available only for eligible destinations and shipping options offered at checkout.
Find your order status
- Open the confirmation email for your Blue Stars order.
- Select the order-status link to review available updates.
- When shipment tracking is available, use its carrier link for the latest scan information.
No tracking update?
A shipping label can be created before the carrier scans a package. If tracking is unavailable or appears stalled, contact us with your order number so we can review the shipment.
Marked delivered but missing?
Check around the delivery address and with household members. Contact the carrier about the delivery scan, and email Blue Stars if you still need help.
Need help?
Email hi@bluestarshub.com with your order number, the email used at checkout, and a brief description. Do not send payment card details.