How do I find the right replacement part?
Start with the full model number from your equipment identification label and the part number on the original component. Compare them with the compatibility information and dimensions on the product page. Similar appearance does not confirm fit.
What if my model is not listed?
Email hi@bluestarshub.com with the model number, the part number and photos of the original component before ordering.
How can I check my order?
Use the order-status link in your order confirmation. If tracking details are available, use the carrier link provided there. You can also contact us with your order number.
Where are returns sent?
Blue Stars / DOLORES Crafters LLC, 9850 W 59th Pl, Arvada, CO 80004, United States. Contact us with your order number for the return instructions applicable to your order.
Shipping, tracking & payment
How long will delivery take?
Orders are processed in 1–2 business days. US domestic transit is estimated at 4–5 business days and international transit at 7–14 business days after carrier handoff. All orders ship from our US warehouse in Arvada, Colorado. Transit time is additional to processing time, and estimates are not guaranteed. See shipping information.
Where can I track my order?
Use the order-status link in your confirmation email and the carrier link when available. See tracking help.
What will shipping cost?
Review the available shipping options and charges for your address at checkout before payment.
Can I change or cancel an order?
Contact us promptly. Availability depends on fulfillment status; requests are not guaranteed. See order changes.
Which payment methods are accepted?
Available methods are displayed at checkout. See payment information.
Free shipping on orders $79.95+
Eligible orders of $79.95 or more qualify for free shipping to destinations available at checkout. Qualification and the final shipping charge are confirmed at checkout; discounts may affect the qualifying subtotal.